Support
Write to a person.
Email contact@doomscrolling.sucks. One person makes these tools and reads every message, so give it a little time.
Before you write
The help page covers activation, moving a license, the trial, lost keys and the usual blocking questions. Most answers are there.
What to include
- Your Mac model and macOS version (Apple menu ▸ About This Mac).
- The Recess version, from the About window.
- What you expected, what happened instead, and what you had tried.
- For a blocking problem: the output of
/Library/PrivilegedHelperTools/recessd statusand the last lines of/Library/Logs/Recess/daemon.log. Whether a VPN was connected. - For a license question: write from the email address you used at checkout. Never send your password. The license key is fine.
What this address is not for
Unlocking your own blocking. Support cannot bypass the password, by design. If you gave it to a friend, this is the moment to call them.